- What information Diagraph MSP collects from you;
- How Diagraph MSP uses your information;
- What choices you have about how Diagraph MSP treats your information;
- How Diagraph MSP protects your privacy;
- What Diagraph MSP does about children visiting the Web Site;
- How you can contact Diagraph MSP.
Active Information Collection
Like many other web sites, we actively collect information from our visitors both by asking specific questions on the Web Site and by permitting you to communicate directly with us via e-mail. Some of the information that you submit during the registration process or while making a purchase may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.). Also, if you place an order, you may be required to provide financial information.
When you visit the Web Site, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. If you choose to register with the Web Site, during the registration process you will be asked for both personal and demographic information, most of which is required in order to complete the registration. We will inform you which information is optional. If you opt not to register with the Web Site, you still can visit the Web Site but you will not be able to make a purchase.
Passive Information Collection
In addition, when you view the Web Site, we may store some information on your computer. This information will be in the form of a cookie or similar file and will help us in many ways. For example, cookies allow us to tailor a web site or advertisement to better match your interests and preferences. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Diagraph MSP does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.
We passively collect information to understand what areas of the Web Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Web Site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.
Diagraph MSP uses your personal information to enhance the operation of the Web Site and allow you to use all of its features.
Your contact information (billing, shipping and e-mail addresses) and financial information (credit card number) will be used for the purposes for which you supplied it to us (e.g., registering with the Web Site, processing orders, etc.), to send you related notices or promotional materials and to respond to your comments or requests for information. If you direct comments to us or you request information from us, we may ask you to verify where you are doing business so that we can be assured that the response or information we provide is appropriate for that geographic location. We may also enhance or merge personally identifiable information with data obtained from third parties for the same purposes.
Diagraph MSP will not give or sell your personally identifiable information to any outside organization for the organization's own use without your consent. Diagraph MSP may disclose your personal information to the reputable vendors that assist us in processing information or delivering the items that our customers order. These vendors are restricted from using the information for any purpose other than helping us to provide products and services.
Diagraph MSP does not otherwise distribute to third parties your personally identifiable information. Diagraph MSP, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.
Diagraph MSP may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Diagraph MSP also will disclose any information that it is required to disclose by law or by an appropriate government authority.
Although Diagraph MSP does not currently rent, sell, or otherwise share your information with third parties for purposes unrelated to this site, it may do so in the future. If you do not want your information to be shared, you should contact us by using the contact us form as described in Section 3.
From time to time, some of our advertisers may display ads on the Web Site that solicit, or contain technology to collect, information about our users. This information is collected and used by our advertisers, and is outside of our control. If you have any questions about a banner advertisement, you should contact the responsible advertiser directly.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You may view and modify the personal information you have provided to us by logging in to the Web Site and clicking on “My Account.” If you have forgotten your password, use the contact us form to let us know, and your username and password then will be e-mailed to you.
You may also use the contact us form to request access to, correct or delete any personal information that you have provided to us. Should you elect to have your information deleted, we will also delete your user account.
If you do not wish us to share your personal information with unaffiliated or non-agent third parties, please tell us by using the contact us form. You also may opt out of having your e-mail address used for promotional purposes by Diagraph MSP. This opt out does not apply to information provided to Diagraph MSP as a result of a product purchase, warranty registration, product service experience or other transactions. If you no longer wish to receive information or promotional materials from us by e-mail you may opt out of receiving these communications. We offer two methods for such opt-out choices. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. You also may send us your request by using the contact us form.
We work hard to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including methods, such as SSL encryption for data transfer, firewalls, restricted access to data, employee training, etc.
This site contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this site, you do so at your own risk.
The Web Site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via the contact us form if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.
If you have submitted personally identifiable information through the Web Site or an interactive advertisement, or if someone else has submitted your personally identifiable information through the Web Site or an interactive advertisement, and you would like to have that information deleted from our marketing databases, please contact us via the contact us form. We will then use reasonable efforts to remove your personally identifiable information from our files. You also may contact us to request the personally identifiable information that Diagraph MSP has collected about you through the Web Site or interactive advertisements. Diagraph MSP will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information.
Diagraph Marking & Stenciling Products an ITW Company
Parts and Sales Toll-Free (in US): 800-521-3047
Parts and Sales: (618) 997-3321
Technical Service Toll-Free (in US): 800-521-3047
Parts and Sales Fax: (618) 997-1766
Diagraph Marking & Stenciling Products an ITW Company
5307 Meadowland Parkway
Marion, IL 62959
Storefront built on Nomad eCommerce